Frequently Asked Questions
Common questions about our services and how we work.
No. We are a company-operated service business. Our technicians and cleaners are company employees. When you request a service, our admin team assigns the appropriate internal staff to handle the job.
You can submit a request online via our Request a Service form, call us, or message us on WhatsApp. Provide details of the work needed and preferred dates, and we will contact you to confirm.
Some services have starting prices. Many require a site assessment or discussion before we can provide an accurate quotation, especially renovations, CCTV and larger jobs.
We primarily serve Nairobi and surrounding areas including Kiambu, Ruiru, Thika, Karen, Westlands, Kilimani and many other estates. Check our Service Areas page or contact us to confirm coverage for your location.
Yes. Our staff are company employees who undergo verification and training. Nanny and domestic support services are provided through managed and verified company staff.
Yes. On the request form you can select multiple services. We will coordinate the work accordingly.
You receive a reference number. Our team reviews the request, contacts you if needed, and schedules the work. Assigned staff then carry out the job under company supervision.
We prioritise urgent plumbing, electrical and maintenance requests where capacity allows. Use the urgent option on the request form or contact us directly via phone or WhatsApp.
Submit a service request and indicate that you need a quote. For larger jobs we may schedule a site assessment. Quotations include labour, materials and any other agreed costs.
Yes. Visit our Projects page for completed work and our Videos page for visual showcases of cleaning, renovations, CCTV installations and more.